8www: Help Centre

Straightforward answers about your 8www account, deposits, withdrawals, bonuses, and games. If you can't find what you need here, our 24/7 live chat team is always on.

Account & Registration

Opening an account takes about two minutes. You need a valid mobile number registered in Bangladesh, a date of birth confirming you are 18 or older, and a password. Each person may hold only one account; duplicate accounts are closed without notice.

Detail What to know
Minimum age18 years
Accounts per personOne only
ID document requiredNational ID Card (NID), Passport, or Driving Licence
ID check timingBefore your first withdrawal
ID review timeUp to 2 hours on business days

You do not need to upload documents to register or deposit. The check is required before the first withdrawal. Submit a clear photo of your NID, passport, or driving licence through the account verification page. Processing usually takes under 2 hours.

Deposits: bKash, Nagad & More

All deposits are processed in BDT. The minimum single deposit is ৳250. Funds reach your account within 3 minutes in most cases. There is no fee charged by us, though your mobile banking app may apply its own service charge.

Method Min deposit Arrival time
bKash৳250~3 minutes
Nagad৳250~3 minutes
Rocket৳250~3 minutes
Upay৳250~3 minutes
Bank Transfer৳250~3 minutes

Always use the account number shown on the deposit page at the time of your transaction. Merchant numbers rotate for security; sending to an outdated number will delay your deposit. Keep your transaction reference number until the balance is confirmed.

8www Withdrawals Explained

Withdrawals go back to the same mobile wallet or bank account you deposited from. The minimum withdrawal is ৳900, and the daily maximum is ৳40,000 (higher limits apply at Silver tier and above). Standard processing time is 45 minutes; first-time withdrawals may take up to 6 hours while your account is verified.

  • Your ID check must be complete before the first withdrawal is released.
  • Withdrawal requests submitted after the daily cut-off roll into the next processing window.
  • Pending bonus wagering prevents withdrawal of bonus funds — real-money balance can still be withdrawn.
  • Withdrawals are free from our side; standard network fees may apply.

Bonus & Wagering Rules

The welcome bonus matches your first deposit at 195%, up to a maximum of ৳29,500. Bonus funds must meet a wagering requirement of 6× before they can be withdrawn. The bonus is valid for 7 days from the moment it is credited.

Bonus term Value
Welcome bonus rate195% on first deposit
Maximum bonus৳29,500
Wagering requirement6× (bonus amount)
Validity7 days after crediting
Reload bonus10% on subsequent deposits
Daily cashback1.1% on net losses (Starter tier)
Referral reward৳350 per qualifying referral

Wagering progress counts all settled bets on eligible games. Bets placed on certain low-margin table variants may contribute at a reduced rate — check the bonus terms page for the full contribution list. If a bonus expires before the wagering is complete, the remaining bonus balance is removed; any real-money balance is unaffected.

Games & Betting Limits

The catalogue covers over 4,300 titles from providers including CQ9, Ezugi, Spribe, FA Chai, and Evolution. Each game displays its minimum and maximum bet before you open it. A few popular titles and their limits are shown below.

Game Provider RTP Min bet Max bet
Teen PattiFA Chai97.4%৳5৳50,000
AviatorEvolution97.1%৳1৳5,000
Monster PlinkoCQ997.5%৳5৳20,000
Dragon GateCQ997.5%৳5৳50,000
Phoenix RisesCQ997.8%৳2৳10,000
Dragon Fishing 2Ezugi96.7%৳2৳50,000

RTP (Return to Player) is a statistical average over millions of rounds and does not predict the outcome of any individual session. Crash games like Aviator settle in real time; the multiplier is determined by a provably fair algorithm, and the result is recorded in your bet history immediately.

Android App & APK

The 8www app is available as a free APK download — it is not listed on the Google Play Store. Current version is 3.8.20, file size 52 MB, compatible with Android 8.0 and above. Last updated 14 November 2026.

  • Go to Settings → Security → Unknown Sources and enable it before installing.
  • Download the APK from the official APK page only — do not use third-party file sites.
  • After installation, open the app, tap Log In or Register, and your account syncs instantly.
  • Updates are pushed as new APK files; you will see a notification inside the app when one is ready.

An iOS version is not available. iPhone and iPad users can access the full site through Safari at 8www.vin — the mobile web experience supports all games and payment methods.

Contacting Support

Live chat is available 24 hours a day, 7 days a week. Open the chat icon from any page and you will reach a real agent — not a bot — within a few minutes. For account-specific issues, have your registered mobile number ready so the agent can pull up your account quickly.

Support handles: deposit and withdrawal queries, bonus clarifications, account access issues, game technical problems, and document submission guidance. For anything urgent, live chat is faster than any other channel.

Questions Players Ask Most

Account
How do I open an account on 8www?
Go to /8www-register/, enter your mobile number, choose a password, and confirm you are 18 or older. The process takes about two minutes. You can deposit and play straight away; identity documents are only needed before your first withdrawal.
Can I have more than one account?
No. Each person is allowed exactly one account. If two accounts are linked to the same person, both will be suspended and any pending withdrawals put on hold until the duplicate is resolved. Contact live chat immediately if you have accidentally created a second account.
What documents do I need to pass the identity check?
Upload a clear photo or scan of one of these: National ID Card (NID), Passport, or Driving Licence. The document must show your full name, date of birth, and photo. The review normally completes within 2 hours. You only need to do this once; after approval, withdrawals proceed without further checks.
Deposits
Which payment methods are accepted?
We accept bKash, Nagad, Rocket, Upay, and Bank Transfer. All transactions are in BDT. The minimum single deposit is ৳250. Funds arrive in your account within about 3 minutes via mobile banking methods.
My deposit has not arrived after 10 minutes. What should I do?
First check your mobile banking app to confirm the payment was deducted. If it was, copy the transaction ID and open live chat. The support team can trace the payment and manually credit it if needed. Do not send a second deposit before checking — duplicates take longer to resolve.
Withdrawals
How long does a withdrawal take at 8www?
Standard withdrawals process in about 45 minutes once approved. Your first-ever withdrawal may take up to 6 hours because the identity check runs at the same time. Subsequent withdrawals go through the standard 45-minute window, provided your documents are already on file.
What is the minimum and maximum I can withdraw?
The minimum withdrawal is ৳900. The standard daily maximum is ৳40,000 at Starter tier. Higher tiers raise this limit: Silver tier gets ৳54,000 per day, Gold gets ৳73,000, Ruby ৳98,000, Sapphire ৳130,000, and Diamond ৳180,000.
Why is my withdrawal request showing as pending?
Common reasons: identity check not yet complete, active bonus wagering requirement on bonus funds, or the request was submitted close to the daily processing cut-off. Your real-money balance is never blocked by bonus wagering — only the bonus portion is held. If the status has not changed after 2 hours, contact live chat with your request ID.
Bonuses
How does the wagering requirement work?
The welcome bonus carries a 6× wagering requirement applied to the bonus amount. For example, if you receive ৳1,000 in bonus funds, you must place ৳6,000 in qualifying bets before the bonus converts to withdrawable cash. Progress is shown in real time on your bonus tracker. The bonus expires after 7 days whether or not wagering is complete.
Do I get any reward for referring friends?
Yes. When a friend registers using your referral link and completes their first qualifying deposit, you receive ৳350 credited to your account. There is no cap on the number of referrals, but each referred friend must be a new, unique user — referral bonuses are not paid for duplicate accounts.
App & APK
Is the 8www APK safe to install?
Yes, as long as you download it from the official page at /8www-apk/. The file is scanned before each release. Android requires you to allow installation from unknown sources in Settings — this is normal for apps distributed outside the Play Store. After installation, you can disable that setting again. The app does not request access to contacts, messages, or camera beyond what is needed for account verification.
Games
What is RTP and does it affect my session?
RTP stands for Return to Player. It is the percentage of total wagers a game returns to players over a very large number of rounds — for example, a 97.5% RTP means ৳97.50 returns for every ৳100 wagered on average. It is a long-run statistical average, not a guarantee for any single session. Games on our platform publish their certified RTP figures on the game detail screen.

Still have a question? Our live chat team is online around the clock and can answer account-specific queries in minutes. Or, if you're ready to get started, open your free 8www account here.